Medibank: Confirming the strategy
About the author:
- Author name:
- By Richard Coles
- Job title:
- Senior Analyst
- Date posted:
- 28 October 2015, 3:23 PM
- Sectors Covered:
- Insurance, Diversified Financials
Review following recent AGM:
Retention the key top-line focus
Management noted that PHI industry churn had increased three-fold in the last five
years and that affordability will remain an ongoing issue for the industry. In this
environment, Medibank (MPL) is focused on becoming an industry leader on retention and building
customer relationships by providing value, e.g. service quality, loyalty programs, etc.
On
brand performance, MD George Savvides stated he is happy with the progress of the
AHM brand, but believes the Medibank brand performance must be improved.
Management are confident the new IT system delivered by project Delphi is superior to
peers and will provide a competitive advantage.
Hospital contracts have a variety of levers
Management remain intent on moving hospital contract negotiations away from a pure
price focus to including mix, volume and quality components. Management are seeking
improved outcomes through levers including avoidable mistakes, increased audit ability,
and bed clauses, etc.
Management believe the Calvary Hospital dispute has not
negatively impacted MPL's public image and they will forge ahead with trying to achieve
better outcomes in re-negotiations.
While improved claims auditing, which helped drive
the FY15 result, should provide some future benefits, management did acknowledge the
low hanging fruit in this area has largely been picked. The greatest regulatory upside for
MPL was called out as any reduction in procedures covered by the MBS, which provide
only questionable patient benefits.
Our thoughts
The issue of affordability is arguably a bigger top-line headwind than we thought.
However we believe management did a good job of highlighting the continued cost out
opportunity from pushing through revised hospital contract terms and potential for
favourable regulatory outcomes.
Overall FY16 guidance targets remain unchanged
including a Health Insurance operating prof it target above A$370m. We lift our
FY16/F17 EPS forecasts by c1.5%-2.5% given greater comfort around guidance
following today’s presentation.
Investment view
We acknowledge the longer-term growth dynamics of the PHI space and were
impressed by MPL's FY15 result. How ever we think MPL's current multiple of c22x
FY16F PE factors in significant further cost out from here. We therefore see the stock as
fair value at current levels and maintain our Hold recommendation.
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More information
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