Policy and Terms of Use

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Website Terms of Use

Website terms of use

Please read these Terms of Use carefully. You acknowledge and agree that your continued use of this website indicates your acceptance of and agreement to be bound by these Terms of Use.

Morgans may at any time amend these Terms of Use by publishing the amended Terms of Use on this website. You acknowledge that any use of or access to this website will be subject to the Terms of Use as current at the time of use or access.

1.0 General

1.1 This website is operated by Morgans Financial Limited and related bodies corporate ("Morgans") under the primary domain name ‘morgans.com.au’ (the "Website").

1.2 Access to and use of the Website, including any text, graphics, images, or any other forms of information or content contained therein (“Website Content”) is governed by these Terms of Use and the Privacy Policy.

1.3 Certain sections of the Website may be subject to further Terms and Conditions (‘Additional Terms and Conditions’), which are in addition to these Terms of Use. Where applicable, you should read these Additional Terms and Conditions carefully. You acknowledge and agree that your continued use of any such sections of the Website indicates your acceptance of and agreement to be bound by any Additional Terms and Conditions. In the event of any conflict between these Terms of Use and any Additional Terms and Conditions, the Additional Terms and Conditions shall prevail.  

1.4 The Website is provided for use by Australian residents only. The law applicable to the Website, and to disputes arising out of the Website is the law of the state of Queensland, Australia.

1.5 Unauthorised use of the Website and systems, including but not limited to unauthorised entry, misuse of passwords, or misuse of any information posted is strictly prohibited. You agree that you will not use the Website in any manner that could damage, restrict or impair any other party’s use of the Website, and you will not attempt to gain unauthorised access to any Morgans site or service connected to the Website. You agree that you will comply with all applicable laws and regulations connected with your use of the Website.

2.0 Financial Products

2.1 The Website Content is provided for information purposes only and does not constitute and should not be construed as an offer or invitation to buy or sell any securities or other financial products.  

2.2 Unless expressly stated to the contrary, the Website Content has not been prepared by the Morgans Research Department and is not to be taken to be a Research Report as defined by the Australian Securities and Investments Commission.

2.3 The website content has not been prepared by taking into account your specific investment objectives, financial situation and particular needs. It is a general information service only and is not intended as a substitute for financial advice. You should assess whether it is appropriate in light of your own individual investment objectives, financial situation and particular needs.  

2.4 You should consult with one of Morgans financial advisors before making an investment decision. If you act or fail to act upon the basis of any Website Content without first consulting one of our financial advisers, you do so entirely at your own risk.

3.0 Access

3.1 You agree to be solely responsible for the installation, operation and maintenance of the hardware and software necessary to access the Website.

4.0 Third Party Links 

4.1 The Website may contain links to other websites operated by third parties ("Third Party Websites"). Any links to Third Party Websites are provided only as a convenience to you.

4.2 Any links by Morgans to Third Party Websites does not imply any endorsement of or responsibility for the products, services, opinions, ideas or information offered at such sites, or any representation regarding the content at such sites.

4.3 You should be aware that your use of any such Third Party Website may be subject to different terms of use than those applicable to this Website.

5.0 Warranty

5.1 The Website Content is provided for information purposes only and is provided on an ‘as is’, ‘as available’ basis. While it is based on sources which Morgans considers reliable, its timeliness, accuracy and completeness cannot be guaranteed. Morgans does not represent, warrant or guarantee, expressly or impliedly, that the Website Content is complete, adequate or accurate and expressly disclaims liability for errors or omissions in the Website Content.

5.2 Morgans does not accept any responsibility to inform you of any matter that subsequently comes to its notice which may affect any of the Website Content.  

5.3 Morgans does not and cannot warrant or guarantee that access to the Website or Third Party Websites will be uninterrupted or error-free, or that access to the Website or Third Party Websites will be secure and free from viruses.

6.0 Limitation of Liability

6.1 To the extent permitted by law, Morgans and its respective directors, officers, employees, contractors and agents disclaim all responsibility to you for any loss or damage arising out of or in connection with any delay or limitation in operation of the Website or your reliance on the Website Content, except for loss or damage caused by the negligence, fraud or wilful misconduct of Morgans.

6.2 Liability of Morgans and its respective directors, officers, employees, contractors and agents for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the extent possible, at Morgans’ option, to:

  • the supply of the goods or services again; or  
  • the payment of the cost of having the goods or services supplied again.

6.3 In no event will Morgans be liable to you for any loss or damage resulting from any transmission, virus, malicious code, defect, communications failure, internet access difficulties or malfunction in equipment or software arising from or in relation to your use of the Website, save for loss or damage caused by the negligence, fraud or wilful misconduct of Morgans, and which could not have been prevented by you taking reasonable precautions against same.  

6.4 Morgans reserves all rights which have not been expressly granted in these Terms of Use.

7.0 Intellectual Property 

7.1 Copyright in the Website Content is owned or licensed by Morgans, except as otherwise stated.  

7.2 Any intellectual property rights in the Website Content is and remains the exclusive property of Morgans. Any implied licenses over any intellectual property rights held by Morgans in the Website Content are hereby expressly excluded.

7.3 You agree to use the Website Content in relation to your individual personal investment activities and not to modify, copy, forward, sell, reproduce, disseminate, distribute, republish, frame, upload to a third party, broadcast, post, circulate, transmit or otherwise distribute Website Content from this Website to any other persons or use the Content for any unlawful purpose. Printing or downloading of Content from this Website is done so for personal use.

General disclaimer

If you have any questions or concerns, please contact us.

This site was prepared as a private communication to clients and was not intended for public circulation or publication or for the use of any third party, without the approval of Morgans Financial Limited. 

While this site is based on information from sources which Morgans Financial Limited considers reliable, its accuracy and completeness cannot be guaranteed. 

Morgans Financial Limited, its directors and employees do not accept any liability for the results of any actions taken or not taken on the basis of information on this site, or for any negligent misstatements, errors or omissions. 

This site is made without consideration of any specific client's investment objectives, financial situation or needs. Those acting upon such information without first consulting one of Morgans Financial Limited's investment advisors do so entirely at their own risk.

Information supplied by clients and other users of the site will be available to certain employees of Morgans. 

It is recommended that any persons who wish to act upon this site consult with a Morgans Financial Limited investment advisor before doing so. 

Disclosure of Interest

The Directors of Morgans Financial Limited advise that they and persons associated with them may have an interest in the above securities and that they may earn brokerage, commissions, fees and other benefits and advantages, whether pecuniary or not and whether direct or indirect, in connection with the making of a recommendation or a dealing by a client in these securities, and which may reasonably be expected to be capable of having an influence in the making of any recommendation, and that some or all of our Proper Authority holders may be remunerated wholly or partly by way of commission.  

THE DIRECTORS Morgans Financial Limited

Modern slavery statement

This Modern Slavery Statement is made in accordance with the Modern Slavery Act 2018 (Cth) by Morgans Holdings (Australia) Limited ACN 050 413 682 and covers the activities of the reporting entity, Morgans Financial Limited ACN 010 669 726, and its related bodies corporate (collectively referred to as Morgans). The parent entity of Morgans is Morgans Holdings (Australia) Limited.

Our structure, operation and supply chains

At Morgans, we recognise that human rights is an area of importance to our employees, shareholders, clients, and the communities in which we do business. We also acknowledge our responsibility in seeking to safeguard human rights through ethical and sustainable business practices.

Morgans is an unlisted public company founded in 1982 and is now one of Australia's largest national full-service stockbroking and wealth management firms, operating from offices and branches in all states and territories.

Our services include stockbroking, financial planning, wealth management and corporate finance including capital raising and corporate advisory. We are also a publisher of research relating to economics, strategy, equities and fixed interest.

Our supply chain includes IT services (both hardware and software), marketing services, hospitality (including food and beverage), corporate travel and transportation, courier and postal services, building and maintenance services as well as labour services such as consultancy services.

Identifying and addressing supply chain risks

Generally as a company within the financial services industry, our risks to cause, contribute to, or be directly linked to modern slavery largely rests in our supply chain.

Following a review of our supply chain, we have identified that there exists the potential for modern slavery in certain industries we interact with, namely hospitality, marketing services, transportation, and building and maintenance services. We believe that is inherent in the nature of these industries that they may be susceptible to poor labour standards, coercion and exploitation.

We have assessed the identified risk areas of our supply chain to better understand and respond to modern slavery risks. Where applicable, we have reviewed the modern slavery statements of identified high risk businesses within our supply chain.

Where no modern slavery statement was identified or provided (because, for example, the relevant business is not required to have a modern slavery statement), we have requested the business to provide a description of: 


  • the structure, operations and supply chain of the organisation; Modern Slavery Statement v1.0 09/23
  • the risks of modern slavery practices in the operations and supply chains of the  organisation (and any entity that it owns or controls);
  • the actions taken by the organisation (and any entity that it owns or controls) to assess and address those risks, including due diligence and remediation processes; and
  • how the organisation assesses the effectiveness of such actions.

This year – for the first time – Morgans commenced an online process of surveying identified high risk businesses within our supply chain. Given the significant increase in the response rate compared to previous years, Morgans intends to continue this practice going forward.

Our policies and procedures

In addition to our ongoing communication with our suppliers, Morgans maintains the previously implemented internal procedures to educate staff so that all of Morgans is aware of risks and signs of modern slavery. In 2023 this specifically included awareness training of our Management Committee. As with previous years, we have maintained ongoing due diligence during the process of onboarding new vendors within our supply chain.

Morgans maintains its previously implemented Anti-Slavery Policy. The Policy applies to all staff of Morgans and to our national network of offices and branches. Morgans’ policies and procedures continue to be periodically reviewed to ensure they reflect Morgans’ position on modern slavery. Morgans’ procurement procedures continue to be monitored to ensure they reflect our position on modern slavery and our commitment to ethical and sustainable business practices.

Assessing the effectiveness of our actions

Morgans has an internal team consisting of employees and directors to oversee the continued effectiveness of its modern slavery strategy. Members of that team may undertake internal audits from time-to-time to ensure ongoing and new suppliers undergo a modern slavery due diligence assessment, communicate with suppliers, regularly review internal policies and training as well as update when required.

Morgans took active steps to ensure that its staff did not suffer hardship as a result of COVID-19 lockdowns. We accommodated for our staff by proactively ensuring that systems and technologies were put in place for their working from home whilst the pandemic took its course. While we are pleased to see the worst of the pandemic is behind now us, we have taken steps to ensure that, where possible, these systems and technology continue to operate at a standard that permits staff to work from home in accordance with our Flexibility Policy.

Our process of consultation

Morgans is a group of related bodies corporate. In this respect, we have consulted with senior executives of all group companies in the development of this statement. We also took steps to ensure that these senior executives understand and appreciate their obligations towards preventing modern slavery.

Morgans is a group of related bodies corporate. In this respect, we have consulted with senior executives of all group companies in the development of this statement. We also took steps to ensure that these senior executives understand and appreciate their obligations towards preventing modern slavery.

Approval

This Modern Slavery Statement for Morgans was approved by the Board of Morgans Holdings (Australia) Limited as the parent entity of Morgans Financial Limited and its related bodies corporate on 11 September 2023.

Tim Crommelin, Chairman, Morgans Holdings (Australia) Limited 
14 September 2023

Privacy policy

1.0 Introduction

1.1 The Morgans Financial Limited Privacy Policy takes into consideration, your rights in regards to collection, use and storage of information. 


1.2 In this document:

  • Morgans Financial Limited will be referred to as "Morgans" or "we" or "us" or "our", and
  • "Personal information" means information or an opinion about you where it is possible to ascertain your identity from that information or opinion.

2.0 Our privacy commitment 

2.1  On 21 December 2001, new laws came into effect to protect the privacy of your personal information. This Policy briefly outlines how we safeguard your privacy and how Morgans collects, maintains, uses and discloses personal information about you as a client of Morgans. 
 
2.2 Our privacy policy sets out our policies for the management of personal information. You could obtain a copy of this policy free of charge by contacting us. We will manage your personal information in accordance with the law and the Australian Privacy Principles (subject to any other overriding provisions of law) and as specified in our privacy policy. 
 
2.3 Our privacy policy may change from time to time. This policy is to be read subject to any overriding provisions of law or contract. 
 
2.4 We take our privacy obligations seriously. We have appointed a Privacy Officer to manage privacy requests, corrections and complaints and our Director, Legal & Regulatory Affairs, has the overall responsibility of ensuring that we comply with our privacy obligations. 

3.0 Collecting organisation and contact details 

3.1 The personal information provided by you may have been collected by Morgans and/or its related entities. Any additional personal information provided by you in the future will also be collected by Morgans and/or its related entities. 
 
3.2 Morgans can be contacted at:  
 
Attention: Privacy OfficerLvel 29 - Riverside Centre 123 Eagle St 
 
BRISBANE QLD 4000  
 
OR 
 
GPO Box 202, 
 
BRISBANE QLD 4001 
 
Telephone: (07) 3334 4888 
 
Facsimile: (07) 3834 0903 
 
Email: [email protected] 
 
Or at any of our branches detailed on this site. 
 
3.3 - We may also obtain personal and other information from some third parties such as accountants and other organisations who have referred you to us. When we obtain personal and other information from third parties whom we are referred to by you, we will assume and you will ensure that you have made that third party aware of your referral and the purposes involved in the collection, use and disclosure of the relevant, personal or other information. 

4.0 What personal information Morgans collects or has collected 

4.1 We only collect personal information that is necessary for us to perform our functions. The personal information Morgans has collected from you as a client is necessary for one or more of our services or activities provided to you. The personal information Morgans has collected or may collect in the future may include any or all of the following personal information (This is not an exhaustive list):  

  • your name, address, contact details and date of birth
  • your email address
  • your tax file number
  • details of your annual income, expenditure and employment
  • details of your assets and liabilities
  • details of any securities or investments you have given us
  • details of your associated bank accounts
  • details of specific transactions
  • details of your investment objectives and risk profile
  • details of health information relating to your insurance requirements  
  • any other information we require to satisfy our obligations under relevant legislation

4.2 We may also collect personal information directly from you when you deal with us over the telephone. We may for purposes of security, quality, training or verification:  

  • listen to and/or record telephone calls to which you are a party with us;
  • collect and store details of your IP address; and
  • collect, store and analyse how you use our website and other electronic applications and programs.

4.3 We will assume you consent to the collection of your personal information in the manner specified in this Privacy Policy until you tell us to the contrary by following the instructions contained under the heading "Consent" below.

5.0 Access to information 

5.1 You are entitled at any time to request access to personal information held by us about you and to ask us to correct this information where you believe (and in some circumstances prove) it is incorrect or out of date. To do this please contact us using the contact details above and you will be advised of our procedures for accessing and correcting personal information. 
 
5.2 Morgans will not charge you for lodging a request to access your personal information but may charge you for Morgans' reasonable costs of making the personal information available to you. In limited circumstances access may be denied where required or permitted by law. If we decide not to provide you with access to your personal information, we will give you our reasons for our decision. 

6.0 Purpose and use of personal information 

6.1 Morgans has collected and may use your information to do one or more of the following:  

  • open an account for you
  • maintain your account
  • process transactions on your behalf
  • enable us to assess any request from you for financial advice
  • send research information to you
  • respond to any specific requests you may contact us about
  • help us to assess products that may suit your financial needs
  • notify you of any products that may be of interest to you
  • keep you informed on matters that may affect or be related to your investments
  • update your personal files
  • enable us to meet our obligations under certain laws
  • to assist you in determining your investment objectives and providing you with investment advice and information on new opportunities to assist you in achieving these objectives
  • to provide you with regular reviews and keep you informed on the performance of your investments
  • any purpose for which the information was requested and any directly related purpose, and
  • developing, improving and marketing our products and services

7.0 Disclosing your personal information within Australia 

7.1 Morgans undertakes not to trade, rent or sell your personal information. Morgans may disclose your personal information to the following organisations for the purposes specified:  

  • to related companies of Morgans for the purpose of marketing new investment opportunities to you
  • to the Australian Stock Exchange, Chi-X Australia Pty Limited (Chi-X), Options clearing House, Fund Managers, Insurers, Share Registries, other product providers or Australian financial services licensees (“AFSL”) to establish accounts on your behalf (including to facilitate your transition to another product provider or AFSL) or to process transactions
  • to our bank, when depositing funds to your account, and
  • to outsourcing organisations contracted by Morgans to provide administrative functions on our behalf, for example IT contractors providing maintenance of our data systems

8.0 Disclosing your personal information overseas 

8.1 Some of our third party contractors and service providers may perform certain services overseas, or your portfolio may include interests managed by our overseas custodians and agents. As a result, your personal information may be disclosed (on a confidential basis) to a recipient in a foreign countries, including the USA, Canada, Japan, Singapore, India, Hong Kong, Germany and other countries in the European Union, South Africa, New Zealand, Malaysia and the United Kingdom; and there may be other jurisdictions that are specific to your portfolio.  

8.2 Morgans may disclose your personal information to an organisation in a foreign country if:  

  • you consent to the disclosure
  • if the disclosure is required by law.  
  • the transfer is necessary for the performance of a contract between you and the foreign organisation, or for the implementation of pre-contractual measures taken in response to your request, or
  • the transfer is necessary for the conclusion or performance of a contract, concluded in your interest, between the foreign organisation and a third party; And  
  • Morgans reasonably believes that the recipient of the information is subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to the Australian Privacy Principles, or
  • Morgans has taken reasonable steps to ensure that the information which it has transferred will not be held, used or disclosed by the recipient of the information inconsistently with the Australian Privacy Principles.

8.3 In addition, Morgans may disclose personal information it holds about you in the following circumstances:  

  • you consent to the disclosure
  • if the disclosure is required by law

9.1 Prior to providing products or services to you Morgans is obliged by law to collect, and verify, certain personal information from you. The laws governing these requirements include:  

  • The Financial Transactions Reports Act (1988) (Cth)
  • The Anti-Money Laundering and Counter Terrorism Financing Act (2006)(Cth)
  • Australian taxation laws
  • The Corporations law
  • Financial services laws

10.0 Consequence of not providing personal information 

10.1 You may choose not to give Morgans your personal information. Depending on the type of product or service you request, one or all of the consequences set out below may apply if you do not give some or all of your personal information to us:  

  • Morgans will not be able to provide you with the requested account or facility
  • Morgans will not be able to provide you with the requested investment product
  • if you do not provide your tax file number, tax at the highest rate may be deducted from any dividends or interest paid to you on investments managed by Morgans
  • Morgans will not be able to deposit funds to your bank account

11.0 Where we collect the information from 

11.1 In most instances personal information about you will be collected directly from you in either an application form or documents completed by you, correspondence from you to us, during an interview or from telephone contact.

11.2 We may also obtain personal and other information from some third parties such as accountants and any other organisation who have referred you to us. When we obtain personal and other information from third parties whom we are referred to by you, we will assume and you will ensure that you have made that third party aware of your referral and the purposes involved in the collection, use and disclosure of the relevant personal or other information.

11.3 Personal information about you may also be collected from our website but only if you voluntarily provide us with your details (e.g. If you email your contact details to us or if you use a logon and password to access a particular service).

11.4 When you visit this website our web server collects the following types of generic non-personal information for statistical purposes:  

  • your internet service provider's address
  • the number of users who visit the website
  • the date and time of each visit
  • the pages accessed and the documents downloaded
  • the type of browser used
  • the site that referred you to us
  • the site that you went to after you finished visiting us

11.5 No attempt is made to identify individual users from this information.

11.6 The Morgans website contains links to the websites of third parties. If you access those third party websites they may collect information about you. Morgans does not collect information about you from the third parties. You will need to contact them to ascertain their privacy statements.  

12.0 Cookies

12.1 A cookie is a small text file placed on your computer hard drive by a web page server. Our web server may access cookies later. Cookies store information about your use of our web site.

12.2 Morgans use cookies to:

  • determine whether you have previously used the Morgans web site
  • identify the pages you have accessed, and
  • facilitate administration of the site and for security purposes.

12.3 Cookies can either be "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser.

12.4 We may use both session and persistent cookies. This information may be used to personalise your current visit to our website. Upon closing your browser, the session cookie is destroyed.

12.5 Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies to or notify you when they are being used. However, rejecting cookies may limit the functionality of our website.

13.0 You may "opt-out" of receiving direct marketing material

13.1 From the information we obtain from you we use some of it to keep you informed of other products, services or opportunities that may be of interest to you or help you achieve your investment objectives.

13.2 If you do not want your personal information to be used for these purposes, please contact us using the contact details above.

13.3 Please note that you can withdraw your consent, without any charge, by contacting us at any time.

13.4 We will not disclose information about you to third parties for direct marketing purposes.

14.0 Email address

14.1 Unless otherwise specified in this Privacy Policy if you provide us with your email address during a visit to our website it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is directly related to the purpose for which you provided your email address to us. We may use your email address, for example, to provide you with information about a particular service or product or to respond to a message you have sent us.

14.2 If you subscribe to one of our services and provide your email address to us so we may communicate with you through email, we may also use your email address to advise you of upgrades and changes to those services.

15.0 Security and retention policies

15.1 Morgans is committed to ensuring the security of personal information that we hold about you. We take reasonable steps to ensure the personal information we hold about you is stored securely, whether in a physical or electronic form. Some of the ways we do this are:

  • confidentiality requirements of our employees, agents and authorised representatives;
  • document storage security policies;
  • security measures for access to our systems;
  • only giving access to personal information to a person who is verified to be able to receive that information; and
  • electronic security systems such as firewalls and data encryption on our websites.

‍15.2 If you use the internet to communicate with us you should be aware that there are inherent risks in transmitting personal information over the internet. Morgans does not have control over the transfer of personal information over the internet and we cannot guarantee its security.

‍15.3 We will destroy or de-identify your personal information when it is no longer required by us or required to be retained by law. Further details about when we will destroy or de-identify your personal information are set out in our Records Management Policy. You can request a copy of our Records Management Policy by contacting our Privacy Officer.

16.0 Complaints

16.1 If you have a complaint about our treatment of your privacy, please contact our Privacy Officer using the contact details above. Our Privacy Officer will investigate your complaint and endeavour to resolve any issue to your satisfaction.

17.1 If you do not consent to the use or disclosure of your personal information in the manner indicated above or in our Privacy Policy as amended from time to time, contact our Privacy Officer using the details provided above. Please note that you can withdraw your consent, without any charge, by contacting us at any time.

Security policy

Vulnerability Disclosure Policy

This policy gives security researchers a point of contact to directly submit their research findings if they believe they have found a potential security vulnerability within our systems.

About this policy

The security of our systems is a top priority, and we take every care to keep them secure.

Despite our efforts, there may still be vulnerabilities. We are keen to engage with the security community.

This policy allows security researchers to share their findings with us. If you think you have found a potential vulnerability in one of our systems, services or products, please tell us as quickly as possible.

We will not compensate you for finding potential or confirmed vulnerabilities.

What this policy covers

This policy covers:

  • any product or service wholly owned by our group to which you have lawful access
  • any product or service wholly owned by one of our portfolio companies to which you have lawful access


This policy does not cover, and specifically prohibits leveraging:

  • clickjacking
  • social engineering or phishing
  • weak or insecure SSL ciphers and certificates
  • denial of service (DoS)
  • physical attacks
  • attempts to modify or destroy data

How to report a vulnerability

To report a vulnerability, email [email protected].

Include enough detail so we can reproduce your steps. If you report a vulnerability under this policy, you must keep it confidential.

Do not make your research public until we have finished investigating and fixed or mitigated the vulnerability.

What happens next?

We will:

  • respond to your report within 5 business days
  • keep you informed of our progress
  • agree upon a date for public disclosure
  • credit you as the person who discovered the vulnerability unless you prefer us not to

People who have disclosed vulnerabilities to us

Below are the names or aliases of people who have identified and disclosed vulnerabilities to us:

(None yet)